At 399bd, we take your personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. No jargon, no fine print — just straight answers.
How 399bd Protects You
These are the six core commitments 399bd makes to every player regarding their personal data and privacy.
Every piece of data you send to 399bd — from registration details to payment information — is encrypted using 256-bit SSL technology. Your data is unreadable to anyone who doesn't have the right to see it.
399bd stores player data on secure, access-controlled servers. Only authorised personnel with a legitimate operational need can access stored player information, and all access is logged and audited.
399bd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 399bd ecosystem and is used only to operate your account.
399bd gives you the right to access, correct, and delete your personal data. You can request a copy of everything we hold about you, ask us to fix inaccuracies, or request deletion of your account and associated data.
Promotional communications from 399bd are always opt-in. If you no longer want to receive offers or updates, you can unsubscribe at any time through your account settings or by contacting support.
399bd only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it — every data point has a clear purpose.
Your data, your rights: This Privacy Policy applies to all players registered on 399bd. By using the 399bd platform, you agree to the collection and use of your information as described here. If anything is unclear, contact our support team before registering.
This Privacy Policy describes how 399bd ("399bd", "we", "us", "our") collects, uses, stores, and protects the personal information of players ("you", "your") who register and use the 399bd online gaming platform, including the website at 399bd.club and the 399bd mobile application.
399bd is committed to protecting the privacy of all players. We understand that when you share personal information with us — whether during registration, when making a deposit, or when contacting support — you're trusting us to handle it responsibly. That trust is something we take seriously, and this policy is our commitment to being transparent about how we do it.
This Privacy Policy should be read alongside the 399bd Terms and Conditions. Together, these documents form the complete agreement between you and 399bd regarding your use of the platform and the handling of your personal data.
399bd collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment processors.
The following table summarises the categories of data 399bd collects and the source of each:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Provided by you during registration or verification |
| Contact Data | Mobile phone number, email address | Provided by you during registration |
| Financial Data | bKash/Nagad/Rocket account number, transaction history, deposit and withdrawal amounts | Provided by you and received from payment processors |
| Technical Data | IP address, device type, browser type, operating system, session duration | Collected automatically when you use 399bd |
| Gaming Data | Games played, bets placed, wins and losses, bonus usage, session history | Generated automatically through your use of 399bd games |
| Communications Data | Support chat transcripts, emails sent to 399bd, feedback submitted | Provided by you when contacting 399bd |
399bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
399bd uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is a clear breakdown of how your data is used on the 399bd platform:
399bd processes your personal data on the following legal grounds:
399bd does not sell, rent, or trade your personal data to any third party. However, in order to operate the platform effectively and comply with legal requirements, 399bd may share your data with the following categories of third parties:
Our commitment: Every third party that receives data from 399bd is subject to strict contractual obligations regarding data security and confidentiality. We do not share more data than is necessary for the specific purpose.
399bd uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.
399bd uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 399bd platform. The 399bd mobile app uses equivalent device-level tracking technologies governed by the same principles.
399bd retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:
When data is no longer required, 399bd securely deletes or anonymises it so that it can no longer be linked to any individual player.
As a 399bd player, you have the following rights regarding your personal data. To exercise any of these rights, contact the 399bd support team with your request:
Request a copy of all personal data 399bd holds about you. We will provide this within 30 days of your request.
Ask 399bd to correct any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Ask 399bd to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time through your account settings or by contacting support.
399bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 399bd will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach.
While 399bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
The 399bd platform is strictly for adults aged 18 and over. 399bd does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 399bd or attempt to use any of its services.
If 399bd becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all data will be deleted, and any deposits made will be returned to the payment source after deducting any amounts already wagered.
If you believe a minor has registered on 399bd, please contact our support team immediately. We will investigate and take appropriate action as a priority.
399bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, 399bd will notify registered players via email or through an in-platform notification before the changes take effect. Your continued use of 399bd after any update constitutes your acceptance of the revised Privacy Policy.
We recommend reviewing this page periodically to stay informed about how 399bd protects your privacy. If you have concerns about any changes, contact our support team before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 399bd handles your personal information, please get in touch with our support team:
When submitting a data rights request, please include your registered phone number or username so we can locate your account and process your request efficiently. 399bd will respond to all data rights requests within 30 days.
For questions specifically about the Terms and Conditions or Responsible Gaming tools, please visit the relevant pages linked in the footer below.
Play with Confidence
Now you know exactly how 399bd protects your privacy. Register in under two minutes, deposit via bKash or Nagad, and enjoy over 200 games — with the peace of mind that your data is in safe hands.